Contact / Linen Vale support
Let’s talk about
your window.
A question about a curtain, a measurement or an order? Choose the easiest way to reach us.
Write to us
A little detail goes a long way.
Include the product link or order number so we can understand your question.
You can also copy the email address into your preferred email service.
Call
303-565-3931
Company address
Linen Vale Inc
1743 Wazee St, 4th Fl Ste 425
Denver, CO 80202
Please contact us for return instructions before sending any item.
How can we help?
Start with your question.
01 / Choosing a curtain
Product & fit
Send the product page link, rod width, preferred drop and hanging method.
02 / An existing order
Order & delivery
Include your order number and the email used at checkout. Avoid sending payment card details.
03 / Something isn’t right
Returns & issues
Tell us which item is affected. Photos can help explain damage or an incorrect product.
A few useful answers.
Is the company address the return address?
Please contact us first. We will provide the appropriate instructions and return address for your order.
What measurements should I send?
Send your rod width and the drop from your chosen hanging point to the intended hem. A product link helps us understand the hanging style.
Where can I find my order details?
If you placed an order using an account, sign in to My account. You can also refer to your order confirmation email.